When Should You Hire an Agency for AI Search Optimization?
You should hire an agency for AI search optimization in three situations: When your current strategy isn't working, when your competitors have more mentions than you, and when your growth is plateauing.
- Your Current Strategy Isn't Working: If you're losing website traffic, even though you haven't changed anything about your website, it may be because more people are using AI over search engines, and you need a new strategy to match.
- Your Competitors Are Showing Up, But You Aren't: If you search for "top [your industry] in [your area] businesses" in ChatGPT or Google AI, and you consistently see other businesses but not yours, it's time to adjust your plan.
- Your Business is Plateauing: Maybe you'd handled all of your marketing DIY to this point, and you've grown pretty well so far. But if you've reached the limits of word of mouth, or it's taking up too much of your time, working with a dedicated digital marketing agency can help you reach the next level.
Bonus Tip: AI search optimization (AIO) and search engine optimization (SEO) are not the same thing. If your SEO strategy worked well in the past but hasn't adapted to the AI landscape, you need to make some adjustments.
Table of contents
- The Ways an AIO Agency Can Help Your Brand
- What an AI Search Optimization Agency's Process Looks Like
- Criteria to Look for When Picking an AIO Agency
- The Steps That Go Into an AI Search Optimization Plan
- How You Can Measure Your Strategy's Success
- The Importance of SEO to Balance With AIO
- Common Questions About AIO Agencies
How Does AI Search Optimization Help My Brand?
The main ways AI search optimization helps brands are by improving brand awareness/authority and by targeting modern users. This, in turn, can improve your conversion rates on leads. Finally, by working with an AIO agency, you can get reports on measurable data.
- Target Modern Audiences: Nearly 60% of Google searches end without a click. Now, you want to show up in Google AI overviews so customers can find you.
- Broad Brand Awareness: When your brand is mentioned proactively in AI results, you'll build recognition passively.
- Build Authority and Trust: Several people use AI models to aid in their decision-making. If you come recommended, you get an automatic boost in trust.
- Improve Conversion Rates: With more trust from customers and tailored leads, many businesses see higher conversion rates with an AIO plan.
- Measure Your Progress: Your full-service marketing agency can track AI mentions, citations, and more for your brand, so you can tell what's working and what to adjust.
For example, if someone searches on Google for "best plumber near me," AI summary optimization can boost a company's chances of getting mentioned in the AI overview. This by-name mention of the business can influence the user to call them for service.
What Does an AIO Agency Do?
An AI optimization or LLM optimization agency evaluates your website, updates it as needed, researches relevant AI inquiries, and then creates content tailored to earn you mentions and citations in AI responses. By following these steps and monitoring current search trends, your AIO agency can set up your brand for success.
Website Evaluation
- Every AIO plan should start with an analysis of your current website.
- Both content and overall structure need to be reviewed.
- Evaluations should include both areas of strength and weakness.
Website Updates
- If your website is disorganized, pages need to be re-grouped into clusters.
- Content needs to interlink in sensible, natural ways.
- Implement schema to give AI context about your content.
Research Topics
- By conducting search and market research, your agency can identify common AI inquiries that are relevant to your business.
- These inquiries will be a guiding force for future content on your site.
- Your marketing firm can also track competitor visibility to compare.
Create Tailored Content
- In many cases, you can update your existing content to appeal to AI models.
- Fresh, updated content can help demonstrate relevance, especially for topics that change frequently.
- Using strong interlinking campaigns and related topics boosts your brand's authority.

How to Tell if You're Picking the Right AI Marketing Agency
Many marketing agencies will pitch you on an AI search optimization plan, but some will be more effective than others. To make sure you're picking the right agency, watch out for the following warning signs (especially lacking a defined AIO plan), and instead focus on businesses that take the right approach:
| Warning Signs | The Right Approach |
|---|---|
| Lack of a clear plan | A systematic approach |
| AIO plan is just an SEO plan under a new name | Distinct SEO and AIO strategies |
| Lack of understanding of your industry | History with your industry, and/or a willingness to learn from you |
| Neglects SEO in favor of AIO | A plan that includes both and adapts to your needs. |
| No relevant case studies | Success stories from previous clients |
| Positive AI metrics, but no correlation with business growth | AI search optimization plans that lead to increased revenue and/or conversion rates |
| "Too good to be true" or vague pricing | Realistic and transparent billing plan |
| No concern for ethical considerations | A plan that obeys data protection laws and markets you in a positive, honest way |
What to Expect From an AI Search Optimization Plan
Your AI search optimization plan should go through six key steps: An initial audit, addressing technical issues, a refresh of existing content, the publishing of new content in clusters, a link-building/online brand campaign, and KPI monitoring to track results.
Here's what an AI search optimization plan actually looks like in detail:
- Audit: Before making any changes to your website, your AIO agency should evaluate its current condition, as well as how your brand is appearing in AI search results.
- Technical Issues Addressed: If there are any development issues, such as slow load times or excessive JavaScript, it can deter AI assistants from crawling your website.
- Site Content and Metadata Refresh: In many cases, you can refresh your site's content to make it more appealing to AI, without starting from scratch.
- New Content Cluster Publishing: To help your business appear in AI responses, your agency will publish clusters of relevant content based on targeted key prompts.
- Link Building and Online Branding Campaign: Within your site, strong link building helps AI bots navigate. On the broader internet, maintaining a cohesive, positive brand image builds AI models' trust in you.
- KPI Monitoring and Reporting: To ensure your plan is working, AI visibility metrics should be monitored and reported regularly.
How Can I Tell if My AI Search Optimization Strategy is Working?
It's important to monitor your strategy and make adjustments as time goes on. The key visibility factors to measure are mention frequency, citation frequency, brand sentiment, competitor share, and platform coverage.
Mention Frequency
What it is: The percentage of the time your brand is mentioned by name in an AI response to a key prompt.
Why it matters: This is a proxy for broad brand visibility. As mention frequency rises, it means AI models trust your brand and are comfortable directing users to it.
Citation Frequency
What it is: The percentage of the time an AI response includes a link to your website.
Why it matters: While site visits are decreasing overall because of AI, there is a silver lining: Users who click on your site from an AI overview citation often have a higher intent to hire you.
Brand Sentiment
What it is: Ensure that what AI models have to say about your brand in their responses is both accurate and positive.
Why it matters: For people who trust in AI recommendations, being a top suggestion for your industry will help convince them to reach out to you.
Competitor Share
What it is: The frequency at which your brand is mentioned, versus your competitors, in AI responses.
Why it matters: Your AI search optimization strategy doesn't exist in a vacuum – you should be measuring how you perform versus competitors to set realistic goals and measure progress.
Platform Coverage
What it is: A breakdown of the above statistics by individual platforms, as well as in aggregate.
Why it matters: Different AI models have different citation priorities. It's important to monitor your progress across multiple platforms and prioritize the ones which your customer base uses the most.
When these metrics are rising, and you're seeing increased revenue and conversion rates, it's a strong sign that your AI search optimization strategy is working well.

Should My AIO Agency Also Do SEO?
Yes, your AIO agency should also do SEO. AIO and SEO are distinct, but closely related. Several models use traditional search engines like Google to find websites, and many people still primarily use search engines to find information. By combining AI search optimization and Search Engine Optimization, you get the best of both worlds.
When you use both, you reach all kinds of searches and users, have metadata with multiple uses, and boost both your website and brand's reputation:
| SEO | AIO | Combined Strategy |
|---|---|---|
| Target keywords and frequently searched phrases | Target real user questions and inquiries | Provide value in all types of searches |
| Metadata reinforces page content | Metadata provides context to AI systems | Well-crafted metadata appeals to AI while also reinforcing keywords |
| Build website domain authority | Establish brand expertise and boost reputation | Elevate your reputation and trust with both bots and people |
| Rank well in search engines | Get mentions in AI responses | Appeal to all kinds of users |
AI Search Optimization Agency FAQs
Can an AIO agency help a local business?
Yes, an AIO agency can be a major help to local businesses. When people ask for "Top [your industry] businesses in [your area]," you want your brand to be in the response.
How long does it take for an AI search optimization strategy to show results?
Initial results can show up in a few weeks. This typically consists of being cited and/or referenced by AI models for the first time, but lacking a consistent presence in AI responses.
For consistent results and visibility in AI search, it takes 3-6 months for most sites. Having high domain authority and regularly publishing content both help accelerate this timeline.
Do the same metrics work for both AIO and SEO?
SEO primarily measures conversions, rank stability, technical performance, and how your pages are appearing on search engines. The goal for most SEO strategies is to improve potential customers' accessibility to your site’s content.
AIO is centered around AI mentions and brand sentiment. While both strategies are about increasing brand visibility, they are measured very differently.
What kinds of businesses need an AIO strategy?
Most businesses will benefit from an AIO strategy, but service industries in particular need to have one. This is in order to target users who rely on AI to recommend a business to them: If you run a landscaping business, and someone asks an AI model "Who is the best landscaper in [your area]?" you can capture the customer's trust by getting your brand recommended.
Key Page Takeaways
- AI search optimization can help your business grow and compete more effectively online.
- AI search optimization strategies build brand visibility and target high-intent customers.
- The agency you work with should work to provide you with both development and content services.
- When deciding on a marketing firm, you should pick one that has a successful strategy, knows your industry, and also supports traditional SEO.
- If you're new to AI search optimization, a plan typically includes an audit, technical site enhancements, and publishing groups of fresh, related content.
- Measuring AI search performance isn't about traffic – it's about brand recognition and reputation.
Work With an Experienced AI Search Optimization Agency
AI search optimization is important to succeed in the modern era. It's essential to have a modern strategy that puts you ahead of the competition and sets up your business for growth.
Working with AIO experts gives you an edge. By working with an agency with a proven strategy, you can see business growth alongside improved AI search visibility.
If you want to learn more about AI search optimization, use the links below:
- Can an Agency Help My Website ShowUp in AI Search Results?
- How Are SEO Agencies Adapting to AI?
- Will a Marketing Firm Help My Brand Appear in ChatGPT?
Hexxen: Powerful Digital Marketing for AI Search Visibility
You need an AI strategy that helps you adapt as search behavior changes over time. The right strategy will strengthen brand visibility, reach more customers, improve lead quality, and establish you as a valuable online resource. Hexxen is here to build one with you.
If you're ready to earn AI recommendations, call now at (314) 499-8253 or contact us online today.